Get help from our team or find answers in our FAQ.
Tula supports HTTP, HTTPS, TCP, UDP, gRPC, and WebSocket protocols out of the box. Our multi-protocol engine handles all traffic types with a single configuration.
Tula continuously monitors backend health with configurable checks. When a node fails, traffic is instantly rerouted to healthy nodes with zero downtime. Recovery is automatic when the node comes back online.
Yes, Tula is available as a virtual appliance, dedicated hardware, or cloud deployment. All options include on-premise installation with support for configuration and ongoing maintenance.
Enterprise customers receive a 99.99% uptime SLA with financial credits for any downtime. Our infrastructure is deployed across multiple availability zones for maximum resilience.
After signing up, you can manage your licenses through the customer portal. Each license includes a unique key that you configure in your Tula deployment. License activation and node management are available through both the portal and our API.
Yes, we offer annual billing discounts on virtual appliance subscriptions and custom pricing for large deployments. Contact our sales team for a custom quote.